Shipping & Returns

Delivery

Dispatch

When your order has been dispatched, you will receive an email confirmation. We aim to dispatch all orders within 2 working days from the date your order is placed. Please note that weekends and bank holidays do not count as working days. 

If you require your item sooner, please contact us at enquiries@mimisedit.co.uk. Also if you would like your item gift wrapped in a box please use the add-on option. There is a charge of £2.50 for this service. 

Shipping to the UK

UK Standard Delivery (inc. Isle of Man & The Channel Islands)

UK Standard Delivery is £4.00 and is sent by Royal Mail Tracked 48.  Please allow 2-3 working days after dispatch for delivery. 

Republic of Ireland Standard Delivery

Standard Delivery to the Republic of Ireland is £10.95 and is sent using Royal Mail International Tracked & Signed. Please allow 10-14 working days after dispatch for delivery. 

Please note that additional customs and tax charges may be applicable in Ireland and these are the not included in the delivery charge. All additional fees incurred are the responsibility of the customer or person receiving the parcel.

Customs Charges

The above delivery charges are for delivery only. Mimi's Edit is not responsible for any import duties and local taxes payable on arrival. If you refuse delivery or payment of these customs charges, there will be an additional delivery fee to have the relevant customs office return your order back to us and this will be debited from any refund due. 

USA & CANADA 

  • We use UPS, DHL and Parcelforce depending on location
  • Please allow 15 to 21 working days to arrive after despatch.

WORLDWIDE SERVICE

  • We use UPS or DHL worldwide services with a 2kg limit
  • Please allow 15 to 21 working days to arrive after despatch

Returns

Please send your request to enquiries@mimisedit.co.uk stating the purchase date, reference number and the reason why you would like to return the item before returning your order. Please ensure you send your request before sending your return to Mimi's Edit.

To be eligible for a return, your item must be unused and in the same condition that you received it. Several types of goods are exempt from being returned. Accessories such as brooches, scarves, socks, hair accessories, tights and jewellery are not returnable. In addition to this, the items from the 'charity edit' are not eligible for returns and refunds as they are printed to order. Please note if you return an item that has been purchased as an add-on item at a discounted price, this must be returned with the original item.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. Your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 5 to 10 working days. Unless an item is faulty (once approved by original manufacturer) return postage is not refunded, as you are responsible for this.